Regional Hygiene Mentor
Reports to: Director of Dental Hygiene (DOH)
Department: Clinical Operations
Location: Multi-site (Assigned region across multiple practices in the San Antonio, Texas and Austin markets)
Classification: Full-Time, Exempt
Position Summary
The Regional Hygiene Mentor plays a critical role in driving clinical excellence, operational consistency, and team development across assigned practices. This individual serves as a coach, mentor, and leader to hygiene teams, supporting them through on-site visits, performance reviews, and ongoing development conversations. This role is not a fill-in hygiene position, but rather a field-based leadership role that directly supports the organization's commitment to high-quality patient care and the professional growth of our hygiene teams.
Key Responsibilities
In-Practice Support & Coaching
- Provide weekly site visits to assigned practices for real-time coaching, team support, and practice integration.
- Conduct spot coaching and schedule reviews to improve clinical efficiency, optimize patient care, and drive hygiene productivity.
- Perform regular record audits to ensure clinical accuracy, protocol adherence, and documentation quality.
- Conduct quarterly 1:1 development sessions with each RDH, including observation, chart audit, performance review, and personal action planning.
- Ensure new hire onboarding and mentorship for all RDHs, offering consistent early support to reinforce expectations and culture.
- Participate in interviewing processes as needed to assess clinical fit and mentor-readiness.
- Attend recruiting events alongside the hygiene recruitment team to represent the organization and attract top talent.
- Work 1 day/week clinically to stay connected to patient care and team needs—but not to be used as a substitute or fill-in RDH.
Team Meetings & Performance Alignment
- Lead a monthly hygiene team meeting at each assigned practice to:
- Review performance metrics and KPIs
- Share updates or initiatives from leadership
- Celebrate team and individual wins
Facilitate collaborative action planning for areas of opportunity
- Support quarterly regional hygiene meetings, working closely with the Director of Hygiene on agenda development, logistics, and content delivery.
- Monthly Hygiene Operations meeting with the Director of Hygiene.
- Cross-Functional Collaboration
- Partner weekly with Regional Managers and Director of Hygiene to identify and resolve hygiene-related challenges in each practice.
- Act as a liaison between hygiene teams and senior leadership to ensure transparency, consistency, and follow-through.
- Collaborate with Clinical Directors and the Director of Hygiene on coaching plans, training needs, and clinical priorities.
Qualifications
- Active Registered Dental Hygienist (RDH) license in good standing.
- Minimum of 5 years of clinical hygiene experience; multi-site or mentoring experience strongly preferred.
- Demonstrated ability to lead and coach others in a respectful, engaging manner.
- Strong interpersonal, communication, and conflict resolution skills.
- Organized, proactive, and skilled in setting priorities across multiple practices.
- Comfortable using data to coach performance and drive team alignment.
- Willingness to travel regularly within the assigned region.
Success Metrics
- Consistent hygiene performance across all assigned practices, measured by production, reappointment, and quality of care.
- High engagement and retention of hygienists, particularly new hires.
- Monthly meetings completed with documented outcomes and follow-up plans.
- RDHs feel supported and report improved confidence and skill growth.
- Collaboration with Regional Managers and DOH is consistent, productive, and aligned with broader organizational goals.
Compensation
Salary + Annual Bonus based on set metrics- targeting 90K plus/yr
Benefits offered: Medical, Dental, Vision, Matching 401k, Life Insurance, STD-LTD, Holiday Pay, PTO and more.
To learn more about this position or for immediate consideration apply today or send your resume and cover letter to recruiting@peakdentalservices.com