Dental Office Manager – Full Time
Location: Woodland Park, Colorado
Compensation: Up to $33/hr. (Hourly) + Comprehensive Benefits Package

Reports to: Regional Director of Operations

Are you an experienced Dental Office Manager who is results-driven, leads by example, and understands how to use KPI metrics to uncover opportunities and drive operational excellence? Our established dental practice in Woodland Park, CO is seeking a dedicated professional to join our team full-time.

About the Role

The Dental Office Manager will oversee daily operations, support and engage the team, ensure an exceptional patient experience, and execute systems that support efficiency, compliance, and growth. The ideal candidate is proactive, organized, and passionate about building a positive and high-performing environment.

Key Responsibilities

• Lead and support the dental team through coaching, training, and clear communication

• Manage daily practice operations, including scheduling, patient flow, and administrative oversight

• Utilize KPI metrics to identify trends, improve systems, and achieve operational goals

• Ensure compliance with OSHA, HIPAA, and all regulatory requirements

• Maximize schedule efficiency and hygiene utilization

• Maintain high standards for patient service, professionalism, and team accountability

• Collaborate with providers and staff to optimize workflows and enhance patient care

• Support financial processes, including collections, insurance coordination, and reporting

• Promote a culture of respect, teamwork, and continuous improvement

Required Experience & Skills

• Previous experience as a Dental Office Manager or similar dental leadership role

• Strong communication and interpersonal skills

• Excellent attention to detail and organizational ability

• Passion for patient care and delivering an exceptional experience

• Experience training and developing staff

• Proven ability to use data and KPIs to drive operational excellence

• Knowledge of OSHA, HIPAA, scheduling optimization, and best practices for practice compliance

Compensation & Benefits

• Hourly pay up to $33/hr, based on experience

• Comprehensive benefits package (details provided during interview)

• Full-time schedule

• Supportive clinical and administrative leadership

How to Apply

If you are a motivated leader who thrives in a dynamic environment and is committed to excellence in patient care and practice performance, we would love to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience.

Core Responsibilities:

Customer Experience Leadership:

• Deliver exceptional customer service, ensuring a "wow-level" patient experience at every touchpoint.

• Build rapport with patients to facilitate comprehensive dental care acceptance.

• Present treatment plans and financing options, ensuring patients understand their options and costs.

• Oversee the implementation of office protocols that enhance patient satisfaction and streamline operations.

• Resolve patient concerns effectively and ensure consistent, high-quality care.

Financial & Operational Management:

• Develop and manage the office’s annual budget to ensure profitability.

• Monitor and report on key performance metrics, providing insights to the management team.

• Ensure adherence to cash management, accounting protocols, and other financial procedures.

• Optimize office operations by managing schedules, coordinating staff meetings, and maintaining office supply inventories.

Staff Management & Development:

• Lead, train, and develop office staff to meet company standards.

• Conduct semi-annual performance reviews and provide ongoing training and professional development.

• Foster a positive office culture that promotes teamwork, accountability, and a great place to work.

• Coordinate staffing schedules, manage time-off requests, and ensure appropriate coverage for all roles.

Growth & Expansion Leadership:

• Assist in the launch and stabilization of new offices, including hiring staff, establishing protocols, and ensuring smooth operations.

• Support recruitment and onboarding of new doctors, ensuring they are integrated into the practice effectively.

This job description is not intended to be exhaustive. The duties and responsibilities outlined may evolve as needed to meet the needs of the organization.

If you are a motivated and experienced office manager with a passion for providing excellent patient care and driving operational success, we encourage you to apply.

As assigned by your Regional Manager, VP of Operations, and or COO.