Dental Operations Leader

Erie, Colorado | Single-Doctor PPO & FFS Practice

Hourly-n$38-41.00/hr

Full Benefits including Medical, Dental, Vision, STD-LTD, Matching 401k, Life Insurance, PTO, Holiday Pay, Employee Discount, and Opportunities for Advancement. 

Lead the team. Partner with the Doctor. Build something great.

Are you an experienced dental leader who believes that great teams are built through relationships, accountability, communication, coaching, and appreciation?

We’re looking for a Dental Operations Leader to join our established single-doctor PPO and FFS practice in Erie, Colorado. This is an exciting opportunity for a hands-on leader who enjoys developing people, improving operations, and partnering closely with the Dentist to create an exceptional experience for both patients and team members.

This is more than an office management role. Our Office Leaders are true partners to their Dentists, working together to achieve practice goals, develop the team, strengthen the patient experience, and build a healthy, high-performing office culture.

What Makes This Role Different

You’ll have the opportunity to make a meaningful impact every day.

As the Dental Operations Leader, you will be responsible for leading people, driving accountability, strengthening communication, and ensuring the office operates at its highest level. You’ll work closely with the General Dentist and Regional Director of Operations to identify opportunities, solve problems, and turn goals into results.

We’re looking for someone who can balance people leadership with operational excellence—someone who can recognize a team member’s potential, have the difficult conversation, when necessary, celebrate wins, and consistently raise the bar.

Your Leadership Impact

• Build trusting, authentic relationships with team members
• Inspire and motivate the team through consistent communication and recognition
• Create a culture of accountability, ownership, and teamwork
• Coach and develop employees through ongoing training and feedback
• Partner with the Dentist to establish and achieve practice goals
• Monitor office performance and identify opportunities for improvement
• Use critical thinking and sound judgment to solve operational challenges
• Lead daily huddles, team communication, and performance conversations
• Recognize achievements and celebrate team successes
• Help create an exceptional patient experience from the first phone call through checkout
• Support a positive, professional, and collaborative workplace culture

Operations & Front Office Leadership

This is a hands-on leadership position. You will oversee and participate in the day-to-day operations of the practice, including all front office responsibilities.

Responsibilities include:

• Patient scheduling and appointment management
• Insurance verification and coordination
• Treatment presentation and patient financial discussions
• Patient communication and relationship building
• Billing and collections oversight
• Accounts receivable management
• Office systems and workflow optimization
• Front office team performance and accountability
• Staffing and scheduling support
• Hiring, onboarding, and training
• Employee relations and performance management
• Maintaining compliance with company and regulatory standards
• Supporting the practice’s financial and operational goals

We’re Looking for a Leader Who...

Builds relationships. You understand that people perform at their best when they feel valued, heard, supported, and challenged to grow.

Leads with accountability. You’re comfortable setting clear expectations, following through, and holding yourself and others accountable.

Develops people. You enjoy coaching, training, mentoring, and helping team members become better at what they do.

Communicates consistently. You understand that strong communication prevents problems and creates alignment.

Thinks critically. You don't simply identify problems—you look for the root cause, evaluate solutions, and take action.

Celebrates success. You recognize that appreciation matters and believe great work should be acknowledged.

Partners with the Dentist. You work collaboratively with the doctor rather than operating independently from the clinical team. You understand that the best practices are built when the Doctor and Operations Leader are aligned.

Qualifications

Dental office leadership and management experience is required for this position.

We’re looking for someone with:

• Previous dental office management, dental operations, or dental leadership experience
• Strong understanding of dental front office operations
• Experience with employee relations and team development
• Proven ability to coach, train, and hold team members accountable
• Strong communication and interpersonal skills
• Excellent organizational and time-management skills
• Strong business and operational judgment
• Ability to analyze performance and take action
• A positive, solutions-oriented mindset
• Passion for creating exceptional patient and employee experiences

Why Join Us?

You’ll be joining a team where leadership is about people first.

We believe successful practices aren't built solely on numbers—they're built by creating an environment where talented people want to come to work, patients feel genuinely cared for, and everyone understands how their role contributes to the success of the practice.

As an Office Leader, you'll have the support of both the General Dentist and Regional Director of Operations, along with opportunities for continued leadership development and professional growth.

Ready to Lead?

If you're an experienced dental leader who is energized by developing people, improving operations, building relationships, and creating a culture where teams thrive, we'd love to meet you.

Join us in Erie and help build a practice where patients love the experience and team members love coming to work.

Apply today! - position to remain posted for 30-days or until the position as been filled. 

This role is based in a professional office environment, utilizing standard office equipment such as computers, phones, and photocopiers.

• The position may require occasional lifting of office supplies up to 20 pounds.

• Must be able to stand, walk, and perform tasks that require manual dexterity throughout the workday.

• A college degree in business or a related field is preferred, along with at least one year of business or managerial experience.

• An equivalent combination of education, training, and experience will be considered.

This job description is not intended to be exhaustive. The duties and responsibilities outlined may evolve as needed to meet the needs of the organization.

If you are a motivated and experienced office manager with a passion for providing excellent patient care and driving operational success, we encourage you to apply.

As assigned by your Regional Manager, VP of Operations, and or COO.