Dental Patient Coordinator

Location: Green Valley Ranch — 49th & Tower
Practice Type: PPO & Fee-for-Service (FFS)

About the Opportunity

We are looking for an experienced, motivated, and patient-focused Dental Patient Coordinator to join our close-knit team at our Green Valley Ranch location.

This is an important front-office role for someone who understands that exceptional patient care starts the moment a patient calls or walks through the door. The ideal candidate has prior dental front-office experience, is confident navigating the daily demands of a busy practice and takes pride in both patient experience and personal performance.

We are looking for a Dental Patient Coordinator who is reliable, positive, team-oriented, coachable, and eager to grow. If you are someone who welcomes feedback, enjoys working toward goals, and wants to make a meaningful difference for patients, we would love to meet you.

What You'll Do

• Welcome and warmly greet patients, creating a positive first impression
• Answer phones professionally and efficiently, helping patients with questions and scheduling needs
• Schedule and confirm patient appointments while optimizing the practice schedule
• Check patients in and out accurately and efficiently
• Verify dental insurance benefits and assist with understanding patient coverage
• Collect payments and communicate financial information clearly and professionally
• Coordinate treatment appointments and help patients navigate their dental experience
• Communicate effectively with patients, doctors, hygienists, and the rest of the team
• Provide compassionate service to patients who may be experiencing dental pain, anxiety, or fear
• Maintain accurate patient information and documentation
• Utilize Denticon as our practice management system and Microsoft Office
• Balance multiple priorities while maintaining a high level of accuracy and professionalism
• Contribute to a positive, collaborative, and accountable team environment

What We're Looking For

Required:

• Previous dental front-office experience
• Experience answering phones and scheduling patients
• Experience checking patients in and out
• Working knowledge of dental insurance verification and benefits
• Strong customer service and communication skills
• Ability to multitask and remain organized in a fast-paced dental office
• Strong attention to detail and follow-through
• Professional, friendly, and confident communication style
• Reliable, dependable, and committed to being an active member of the team
• Comfortable learning and using technology and practice management software
• Ability to receive feedback, learn from coaching, and continuously improve

Preferred:

• Experience with Denticon
• Proficiency with Microsoft Office
• Bilingual in English and Spanish is a plus and will be compensated accordingly
• Experience in a PPO and/or FFS dental practice
• Familiarity with insurance verification, patient estimates, and financial conversations

The Right Personality Matters

We are a close-knit team, and culture is extremely important to us. We are looking for someone who:

• Puts patients first and genuinely cares about their experience
• Is empathetic and understands that dental visits can be stressful or uncomfortable
• Is dependable and follows through on commitments
• Works well with others and believes in being a team player
• Is coachable and sees feedback as an opportunity to grow
• Takes ownership of their work and performance
• Is motivated to excel, achieve goals, and continuously improve
• Can stay positive and professional when the office gets busy
• Is confident but humble and willing to learn
• Brings energy, accountability, and a solutions-oriented attitude to the team

Why Join Us?

If you're looking for more than just a front-desk job and want to be part of a team where patient care, teamwork, growth, and performance all matter, this could be a great fit.

We value people who care about doing excellent work, support their teammates, and want to grow both professionally and personally. We are committed to providing our patients with an exceptional experience—and we want our team members to have an exceptional experience working with us, too.

Bilingual English/Spanish candidates are encouraged to apply and will receive additional compensation for bilingual skills.

If you are an experienced dental front-office professional who is passionate about patient care, thrives in a fast-paced environment, and is motivated to excel, we want to hear from you!

This position to remain posted for 30-days or until the role has been filled. targeting a Wednesday, September 2nd. start date. 

We'd love to hear from you if you’re passionate about helping others and ensuring a top-notch patient experience. Apply today and join us at GVR Dental and Orthodontics, where we’re making smiles brighter starting with yours!