Experienced Dental Patient Coordinator

If you’re an experienced dental patient coordinator who is ready to bring your energy, experience, and passion for patient care to a growing team, we’d love to hear from you!

Full-Time | Tuesday–Friday | 7:45 AM–5:15 PM | Onsite

Hourly Rate 24-26/hr DOE

Are you an experienced Dental professional who genuinely loves helping patients and thrives in a fast-paced, team-oriented environment?

We’re looking for an energetic, passionate, and highly organized Dental Patient Coordinator to join our busy, two-provider PPO and FFS dental practice. This is an exciting opportunity for someone who takes pride in creating an exceptional patient experience, enjoys working with technology, and wants to grow professionally alongside a dedicated team.

If you are someone who brings positive energy to work, pays attention to the details, communicates confidently with patients, and takes ownership of getting things done right — we’d love to meet you!

About the Position

The Dental Patient Coordinator will work closely with our Office Manager and clinical team to help keep the front office running smoothly and efficiently.

This is a full-time, onsite position, Tuesday through Friday, 7:45 AM–5:15 PM.

Our practice is fully digital and fast-paced, so the ideal candidate is comfortable learning technology, juggling multiple priorities, and staying organized while providing warm, professional service to every patient.

What You’ll Do

• Welcome patients with a warm, professional, and positive attitude

• Answer and manage incoming phone calls promptly and professionally

• Schedule, reschedule, and confirm patient appointments

• Check patients in and out efficiently and accurately

• Verify dental insurance benefits and assist with insurance-related questions

• Update and maintain accurate patient information in our practice management system

• Review patient accounts and assist with collecting outstanding balances

• Confidently discuss payment and financing options with patients, including CareCredit

• Help patients understand their financial responsibilities and available payment options

• Communicate treatment and appointment information clearly and compassionately

• Assist the Office Manager with day-to-day front desk operations

• Maintain accurate documentation and protect patient confidentiality

• Use patient communication tools to communicate with patients effectively

• Help maintain an organized, welcoming, and efficient front office

• Work collaboratively with the entire team to deliver an exceptional patient experience

• Take initiative and assist wherever needed to keep the practice moving forward

What We’re Looking For

The ideal candidate is:

• Experienced in dental front office/patient coordination

• Energetic, friendly, and genuinely passionate about patient care

• Detail-oriented and highly organized

• Dependable and committed to being a strong team member

• Comfortable working in a busy, fast-paced environment

• Confident communicating with patients about insurance, balances, and financing

• Comfortable collecting patient payments and discussing financial responsibilities

• Able to multitask while maintaining accuracy and professionalism

• A strong communicator who enjoys working with both patients and teammates

• Comfortable learning and using technology in a fully digital dental office

• Someone who takes ownership, follows through, and brings their best effort to work every day

Technology Skills

We are a fully digital office, so technology comfort is important.

We’re looking for intermediate experience with:

• Microsoft Office

• Cloud-based dental practice management systems (experience with Denticon or similar systems is a plus)

• Digital patient communication platforms (experience with Patient Prism or similar technology is a plus)

• Electronic insurance verification and patient account systems

You don’t need to know every system we use on day one. A willingness and ability to learn new technology quickly is essential.

Why Join Us?

This is more than a front desk position. We’re looking for someone who wants to become an important part of our team and continue developing professionally.

We offer an environment where you can:

• Grow your dental and practice-management skills

• Develop professionally and take on additional responsibilities over time

• Work alongside an experienced and supportive team

• Build meaningful relationships with patients

• Strengthen your knowledge of dental insurance, patient financing, and practice operations

• Contribute ideas and make a real difference in the patient experience

We believe the best teams are made up of people who care about what they do, care about each other, and take pride in doing their best every day.

Compensation & Benefits

Pay: $[24-26/hr]/hour, depending on experience and qualifications

Benefits and additional perks may include:

• Medical/Dental/Vision

• Paid time off

• Paid holidays

• 401(k)-matched 100% up to 4%

• Employee dental benefits and discounts

• Continuing education/professional development

•  

Benefits are subject to eligibility requirements and applicable plan terms.

Equal Employment Opportunity

We are an equal opportunity employer and consider qualified applicants without regard to legally protected characteristics under applicable federal, state, or local law.

Apply today and tell us why you would be a great addition to our team. This position to remain posted for 30-days or until the position has been filled.