✨ We're Hiring! | Dental Patient Coordinator

📍 Dental Studio in Buda, TX | Full-Time | $19–$24/hour + Monthly Bonus Opportunities

Love working with people, staying organized, and making someone's day a little brighter? We're looking for a friendly, dependable Dental Patient Coordinator who can keep things moving while making every patient feel like a priority.

Our front desk is the hub of our practice! We're a close-knit team that values genuine connections, great patient care, and enjoying the people we work with.

⏰ The Details

Schedule:

• Monday–Thursday: 7:45 AM–5:00 PM

• Friday: 8:00 AM–1:00 PM

Compensation:

• $19–$24/hour, based on experience, plus monthly performance-based bonus opportunities.

🎁 Perks & Benefits

• Medical, dental, and vision insurance

• Paid time off and paid holidays

• 401(k) with company match

• Short-term and long-term disability

• Life insurance

• Employee Assistance Program (EAP)

💬 Your Day-to-Day

You'll play an important role in creating an excellent patient experience while keeping the business side of the practice running smoothly.

• Patient Check-In & Check-Out: Welcome patients, manage appointments, complete check-in and check-out procedures, and make sure every visit starts and ends on a positive note.

• Phone Calls & Scheduling: Handle incoming calls, schedule appointments, answer patient questions, and share information about office services.

• Insurance Verification: Verify insurance eligibility, benefits, deductibles, copays, coverage limitations, and treatment coverage.

• Treatment Plan Presentation: Present recommended treatment plans, explain procedures, and review associated costs so patients understand their options.

• Treatment Plan Review: Review treatment plans for accuracy and ensure patients understand their recommended care and financial responsibilities.

• Payment Collection: Collect patient payments, copays, deductibles, and outstanding balances while maintaining accurate financial records.

• Insurance Knowledge: Develop and maintain a strong understanding of insurance benefits, exclusions, coverage limitations, and patient out-of-pocket expenses.

• Patient Financing: Discuss available financing options, including CareCredit and HFD (Healthcare Finance Direct), to help patients make treatment more affordable.

• Financial Coordination: Help patients understand payment arrangements, financing options, and their financial obligations before beginning treatment.

• Patient Communication: Build lasting relationships, address financial questions or concerns, and provide exceptional customer service throughout the patient's treatment experience.

• Team Collaboration: Work alongside the clinical team to keep the daily schedule organized and create a seamless experience from beginning to end.

🔎 What Makes You a Great Fit?

• At least 6 months of dental front office experience REQUIRED

• A naturally friendly, welcoming personality

• Strong communication and customer service skills

• Comfortable discussing dental insurance, treatment costs, and financial arrangements

• Excellent organizational skills and attention to detail

• Comfortable juggling multiple priorities in a busy environment

• Dependable, professional, and always willing to lend a hand

🚀 Ready for Your Next Move?

If you're someone who loves people, thrives in a busy environment, and takes pride in making a difference in the patient experience, we want to hear from you!

Bring your experience, your personality, and your passion for great service. We can't wait to meet you!

There's a lot to love about Buda, TX, and we'd love to add one more reason! Come be part of our team and enjoy everything this fun, growing community has to offer.